![]() Step 5: Once your phone is connected to the computer, open its storage folder to browse the files you want to transfer.Once you locate the data on your Android phone from your computer, you can either copy or cut depending on whether you wish to have a backup or not.Select a preferred location on your computer storage.On your preferred storage location, paste the copied or cut data. You can also browse files in your phone from the computer by clicking on the phone storage. ![]() It can also show the phone model and its storage features. Step 4: At this point, your computer will detect you Android phone. On the new screen, tap on “Connect Storage to PC.” Click ok to authorize the USB connection. This new screen has an Android-USB icon that provides information related to the data transfer. Step 3: After tapping on the “USB connected,” a new screen will emerge. Once you drag it down, tap on “USB connected.” This will give you an option of drawing files to your computer or from your computer. Step 2: You then need to place one finger on the notification bar and drag it down. After the connection, you should be able to see the USB icon on the phone screen, specifically at the notification bar. Is anyone else in the community having this issue with the Pixel’s USB-C cable or a similar problem? Make sure to let us know.Step 1: First, you need to connect your Android phone with the computer. So whether it is the cable or the program (or some combination of the two) at fault, Google of all companies should give this problem some attention. Google has stated on multiple occasions that USB-C is a standard that must be followed carefully with one of their own engineers being at the forefront of testing and reviewing cables found on Amazon. As the Android File Transfer program in question was last updated before USB-C was even publicly available, it might be time for the company to update the app to make sure everything still works properly. This is obviously a small and minor bug in Google’s program that is only affecting a handful of users but it’s still one worth bringing to light. This is obviously an extremely long time to not update something that so many Android users rely on to transfer data to and from their phones. But after some additional testing showing that Google’s cable works perfectly fine with another file transfer application called HandShaker, it seems the issue actually might stem from Google’s four-year-old software.ĭigging into Google’s Android File Transfer program, you will find that it hasn’t been updated since October 15, 2012. This initially made us think that it was the Pixel’s cable, especially after trying other USB-C cables which - oddly enough - seem to work just fine. Some types of files and folders seem to transfer without any difficulty. ![]() After some testing, we were also able to replicate the problem but only when moving certain types of files to the Pixel from a variety of MacBook models. This issue has been reported by dozens of people on XDA, Reddit ( 1, 2), Google’s Product Forums, and elsewhere across the web. Lately, users have also been reporting an issue when transferring files from their Apple MacBooks using the stock Google Pixel USB-C to USB-A cable.Īfter looking into the issue extensively, it would appear that it likely stems from Google’s Android File Transfer program which hasn’t been updated since 2012… The Google Pixel has been plagued with issues ranging from early battery shutdowns, freezing issues, manufacturing defects, and much more.
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